Digital Disruption Series: Corey Manders
Corey Manders heads the R&D in Singapore. Prior to joining OneConnect, he was a Research Scientist and Programme Manager with The Agency for Science, Technology and Research (A*STAR) - a catalyst, enabler and convenor of significant research initiatives among the research community in Singapore and beyond. Dr. Manders obtained his PhD in Computer Engineering/Image Processing from the University of Toronto. OneConnect Financial Technology Singapore officially opened in November 2018 and has about 120 staff members.
NLP now is incredible compared to 10 to 15 years ago and it is going to grow tremendously. There are amazing things you can do now with NLP. For example, a language model called GPT-2 by OpenAI has been trained to predict the next word in any text, producing coherent passages of writing, completely unsupervised. It wrote an entire piece about the discovery of unicorns in the Andes which was really well done. The language model is so sophisticated that they are only releasing a smaller version due to concerns about its potentially malicious usage. The impact of something like this on chatbots in customer service would be almost like talking to a human. Then, taking it to the next level, in areas like Southeast Asia where people use Singlish or multiple languages in one sentence, NLP will be able to process that.